On Bureaucracy in Eastern Europe
I've written about this before, and I'm sure I will again, but one of the things most difficult to get used to in Croatia is bureaucracy. Apparently, the situation was similar in Russia when Leo Tolstoy wrote Anna Kerenina . His (autobiographical?) character Levin describes it perfectly: ...All this bustling, going about from place to place, talking to very kind, good people, who well understood the unpleasantness of the petitioner's position but were unable to help him - all this tension, while producing no results, gave Levin a painful feeling similar to that vexing impotence one experiences in dreams when one tries to use physical force. He felt it often, speaking with his good-natured attorney. This attorney did everything possible, it seemed, and strained all his mental powers to get Levin out of the quandry. 'Try this', he said more than once, 'go to this place and that place,'and the attorney would make a whole plan for getting round the fatal ...